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Friday, June 16, 2017

Robocalls Hijacking Your Voicemail Is ‘Invasive and Abusive,’ Say Lawmakers


There is a new type of automated call sneaking up on American consumers: ringless voicemails, the quieter cousin of what some people call the “annoying robocall.” The messages go straight to voicemail, without ringing your phone.

"I've received at least a hundred of these voicemails," said Sue Merritt, president of Lenox Fit in Lenox, Massachusetts. And they often come from area codes where she has important contacts.

"I'm a cancer survivor, I still get calls from my hospital in Boston, so for example when a 617 area code comes up I feel very compelled to deal with that right away," Merritt told NBC News.
Read more . . .


Monday, April 24, 2017

How You Could Get $500 Per Call For Those Unwanted Messages Six Years Ago


Did you get a telemarketing robocall five or six years ago offering a "free cruise" in return for taking a short survey? If you did, and you can prove it, you can get about $500 for each one of those illegal calls.

Florida-based Caribbean Cruise Line and its two co-defendants — Vacation Ownership Marketing Tours and The Berkeley Group — have agreed to pay between $56 and $76 million to settle a class action lawsuit that claimed they made millions of unwanted and illegal robocalls between August 2011 and August 2012 in violation of the Telephone Consumer Protection Act

Caribbean Cruise Line launched a major robocall campaign in August 2011 to landlines and cellphones. The automated messages told people they would get a free cruise if they took a short survey. Those who responded were connected to a live operator at Caribbean Cruise Line who attempted to upsell them a more expensive vacation package that required the travelers sit through a timeshare presentation at a resort owned by The Berkeley Group.

More than a million people may be eligible for that money, but here's the catch — you have to file a claim in order to be included in the settlement.
Read more . . .


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