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Wolters Kluwer provides software and services to all of the top 100 accounting firms in the U.S., 90% of top global banks and 93% of Fortune 500 companies, according to its web site. Many of its tax and accounting services, as well as vital storage services, have been down since early Monday morning, leaving customers unable to work, access customer tax returns or personal information, during a busy filing period (taxes for non-profit organizations are due May 15). The approximately $4.8 billion company is headquartered in The Netherlands.
While the company did not comment on how many of its customers were impacted by the downtime, CNBC spoke to accountants and cybersecurity specialists across the U.S., from the biggest firms down to independent operations, who described significant and ongoing problems accessing their customers’ data. One accountant at a large, Midwest-based accounting firm, said that the accounting world was in a “quiet panic” over the attack.