New York Consumer Law Blog

Monday, August 6, 2018

Wells Fargo says hundreds of customers lost homes after computer glitch

https://money.cnn.com/2018/08/04/news/companies/wells-fargo-mortgage-modification/index.html

Wells Fargo said the computer error affected "certain accounts" that were undergoing the foreclosure process between April 2010 and October 2015, when the issue was corrected.

About 625 customers were incorrectly denied a loan modification or were not offered one even though they were qualified, according to the filing. In about 400 cases, the customers were ultimately foreclosed upon.

 


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