New York Consumer Law Blog

Wednesday, May 8, 2019

Consumer Bureau Moves to Cap Debt Collectors’ Calls, and Allow Texts and Emails

The new rules would bar collectors from making more than seven attempts a week to reach a debtor by phone. Once they make contact, collectors would have to wait a week before calling again.

The new rules also grant debt collectors a concession they have long wanted: allowing the use of email and text messages to try to reach delinquent borrowers. The messages would have to include an opt-out process for consumers who want to stop the communications.

 

https://www.nytimes.com/2019/05/07/business/cfpb-debt-collections.html


Archived Posts

2019
September
August
July
June
May
April
March
February
January
2018
December
November
October
September
August
July
June
May
April
March
February
January
2017
December
November
October
September
August
July
June
May
April
March
February
January
2016


Contact us online to get started today



© 2019 Law Office of Adam G. Singer, PLLC | Disclaimer | Attorney Advertising
60 E. 42nd St., Suite 4600, New York, NY 10165
| Phone: 212.842.2428
75 Montebello Road, Suffern, NY 10901
| Phone: 212.842.2428
445 Hamilton Ave., Suite 1102, White Plains, NY 10601
| Phone: 212.842.2428

About | Practice Areas | FAQ | Consult Request

Law Firm Website Design by
Amicus Creative